Shipping Protection
Orders under $75
$4.99
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Free tracked US shipping — 5–10 business days
30-day returns — free prepaid US return label
Dispatched in 1–3 business days
SSL-encrypted secure checkout
<p>Add shipping protection to your order for peace of mind. If your order is lost, damaged, or stolen in transit, we'll replace it — no questions asked.</p>
Free tracked shipping to your door
30 days to live with it. Send it back if it’s not the one — fewer than 1% of customers ever do.
Shipping Info
Processing
Orders are packed and dispatched within 1–3 business days of payment.
Delivery time
- USA — 5–10 business days after dispatch
We ship within the United States only.
Tracking
Every order ships with end-to-end tracking. You’ll get a tracking link by email the moment your parcel leaves the warehouse.
Money Back Guarantee
If a piece doesn’t feel right in your home, get in touch within 30 days of delivery. We’ll arrange a refund or exchange — whichever you prefer.
No essays required. No restocking fees. Just a quick email to support@loftandstone.com and we’ll take it from there.
Fewer than 1% of customers ever need to use this, but the option’s always there — because home should feel like home.