About Loft & Stone
Timeless design. Made for everyday living.
At Loft & Stone (a trading name of ECOM HAUS LIMITED), we curate pieces that feel as good as they look focusing on thoughtful materials, clean lines, and comfort that stands up to real life. Our goal is simple: to help you create a home you can’t wait to come back to.
Our Approach
- Quality Focused: We partner with trusted manufacturers and inspect our collections against high standards for finish and durability.
- Considered Materials: We prioritize materials that look beautiful, age gracefully, and are easy to care for in a busy home.
- Fair Pricing: By keeping our range focused and operating online, we avoid heavy retail mark-ups so you get great design without the eye-watering price tag.
How We Work
- Reliable Delivery: Orders are packed with protective materials and shipped via trusted carriers to ensure they arrive safely at your door.
- Dedicated Support: We are real people who care about your home. If something isn’t right, simply email us and we will work with you to fix it.
Transparency & Trust
As a global online retailer based in the Hong Kong SAR, transparency is at the core of our business. We are proud of our carefully vetted supply chain and are committed to clear communication regarding our shipping times, return policies, and product origins. Our team is dedicated to providing a secure, seamless shopping experience for all our international customers.
Sustainability, Thoughtfully
We prioritize durable designs over throwaway trends and aim to minimize unnecessary packaging waste wherever possible.
Questions? We’re here.
Contact Information
Trading Name: Loft & Stone
Registered Business Name: ECOM HAUS LIMITED
Business Registration Number (BRN): 77659193
Phone: +852 2862 2716
Email: support@loftandstone.com
Business Address: 17/F Glenealy, 2A, Central, Hong Kong Island, Hong Kong SAR
Business Hours: Mon-Fri, 9:00 am - 6:00 pm HKT